Current offerings:

Creating Connection: Authentic Listening and Speaking

Join us for this interactive workshop on October 4, 2023 at the Holiday Inn in Duluth.  Participants will learn the basics of Nonviolent Compassionate Communication (NVC), an internationally known model of communication developed by Marshall B. Rosenberg, Ph.D. For more information and registration, click here.

UWS: Advanced HR Certificate 2023
Collaborative Communication for Teambuilding & Conflict Resolution

This course led by Ann Harrington, MA will run Thursday, November 16, 2023; 9:00-3:30 pm at UWS

While conflict is a normal and healthy fact of life, ‘conflict-disconnection’ creates a kind of stress that can cause damage to relationships and drain individuals, work teams, companies and whole communities of precious creative energy. This course is designed to recognize that fact, and will provide participants with an opportunity to learn and practice and combine three key skill-sets of this internationally known Collaborative Communication model. While many focus on how to set objectives and reach them, these collaborative communication (interpersonal) skills matter greatly to build and ensure the ‘quality of connection’ needed to successfully achieve team outcomes.

Research shows that what distinguishes effective teams from dysfunctional ones is how people interact. And with more work being done in teams, it pays to pay attention to the skills that make effective collaboration possible. In this course, you will learn how enhancing your skills in Self-Empathy, Listening/responding with Empathy and Self-Expression(speaking with compassionate honesty)…each impact and relate to key HR proficiencies of Networking, Team Building, Conflict Resolution and Negotiation. The goal is to be able to lead in relationships by self-aware, courageous, compassionate and authentic example.

Contact Lisa Mattson ( at UWS for more information and registration.

Previous training:

Intro to Nonviolent Communication: Learning The Art of Compassionate Communication

Ann Harrington and Dave Casey held a full day of NVC Learning on May 6, 2023 in Ely, MN.  It featured an Introduction to Nonviolent Communication and Learning the Art of Compassionate Communication. For more information, click here.

Compassionate Communication:  The Art of Empathic Listening & Speaking

In this course taught by Ann Harrington, participants learned the basics of a communication model known as Nonviolent Compassionate Communication (NVC). It is a language of authenticity (compassionate honesty) and also empathy (listening well to yourself and to others). The goal of NVC is learning to discover what is really “alive” in us and others, versus making assumptions, judgments and diagnoses. This course was offered for free through Duluth Thrives in May 2023. For more information, click here.

NYC/NVC Compassion Course

Ann Harrington was an Organizer/Facilitator for the NYC/NVC Compassion Course Online 2021-22. This course was hosted by New York City NVC (NYC/NVC) with founder Thom Bond. For more information, click here.

Choose from a variety of Compassionate Leaderly Communication workshops…or we’ll design a customized session to fit your needs.

Ann Harrington Training & Consulting offers workshops, facilitation, mediation, empathy sessions and NVC skill-based conflict coaching for businesses, individuals, couples/partners, families, schools, churches, neighborhoods, teams of all kinds and other small groups.

Training topics and other offerings

  • Introduction to the Basics of Nonviolent Compassionate Communication (NVC)
  • Conquering Fear: Communicating Compassionately in the Face of Conflict
  • Communicating With Intention & Compassion
  • Effective Communication For Collaboration and Leadership
  • The Art of Active Empathic Listening
  • Choosing Dignity: Its Essential Role in Resolving Conflict
  • Compassion Fatigue: Discussion and Strategies
  • Empathy is a Leadership Skill
  • Unlocking Your Communication Potential (with anyone, anytime, anywhere)
  • Courage to Lead With Empathy
  • The Role of Dignity in Public Service
  • Compassionate Constructive Authentic Communication
  • Resolving Conflict Through Authentic Compassionate Communication
  • 5 Doors to Wholehearted Living
  • What To Do When People Are Rude: The Art of Mindful Authentic Communication
  • How To Talk So Others Will Listen & Listen So People Will Talk: Cultivating Compassionate Communication

How To Build Stronger Connections in Challenging Times

Introductory NVC Training on Compassionate Leaderly Communication held on March 16, 2019 at the Unitarian Universalist Congregation of Duluth. Learn more about this training; all are welcome to attend.

Duluth Community NVC Skills Practice Group

This group meets monthly; January-June. Please contact Ann to learn more.

Customized NVC Skills Practice Group(s) for Business Teams, Neighborhood Groups, Schools, Families

For Ann’s clients or others already familiar with NVC who want a periodic, scheduled time to practice NVC skills in a fun and supportive environment.

Healing Ways Support Group at Safe Haven Resource Center

This is a weekly, Open to all, Community Support Group for women recovering from verbal/emotional/physical domestic abuse.

Information and scheduling

For more information or to schedule a workshop, practice group, mediation or facilitation, call (218) 213-8262 or email Ann.